Medical Service Providers

Services

Medical Service Providers

CompSol's state of the art web-based system – eCOIDA – brings to the market a single source database, linking the employee, employer, medical service providers and the Compensation Fund. It provides:
  • Hassle-free processing in a safe and secure user-friendly online environment
  • Real-time paperless solution with document sharing based on a need to have basis and digital audit trails
  • Integrated medical account billing rules
  • Time saving validation checks (ID numbers, home address, etc.) and pre-populated fields and information
  • Up to date reporting and information availability at the appropriate level for each stakeholder
We are with you every step of the way….your eCOIDA Sales Consultant, client service officer and dedicated account administrator will ensure your individual needs are met, allowing you to focus on what is important to you as a service provider...your patients!
Regular engagement with our specialised team ensures that you are more than just another service provider, but a client that deserves our individual attention.
We provide an end-to-end solution and realise that the right information in your hands empowers you to make informed decisions regarding your practice and as a result regularly engage on matters such as:
  • Debtors Age Analysis Management and prompt Query List feedback and resolutions
  • Electronic Remittance Advices and Payment Statistics;
  • Preferred Provider Networks
  • Tracking of business trends
We realise that the success of your practice greatly depends on the effectiveness of your staff. As such included in our fee is our professional services extended to include:
  • Professional and personal training of administrative staff to accurately apply the COID codes and tariffs in billing for IOD accounts
  • Assistance to you and your practice staff in accounts and claims collation
  • Continued support and training in developments and adjustments in the Government Gazette (tariffs and rules)
  • Training staff to be proficient in the use of CompSol’s eCOIDA system
CompSol takes over the full administration, collection and payment of your injury on duty claims and keeps your cash flow healthy.
  • Payment within 10 working days irrespective of the claim status at the Compensation Fund to ensure improved payment cycles to your practice
  • CompSol prefunds all claims with a date of service up to two years, from date of implementation of your contract with CompSol
  • Claims older than two years are managed on an administration basis, with our fee only payable once claims are paid by the CF
Working with CompSol, you'll enjoy immediate cash injection and sustained cash flow benefits for IOD cases which, due to the complexity of administration, has historically proven to be a challenging process.
  • Safe and secure real-time paperless solution
  • Improved payment cycles with minimised debtors days
  • Minimised errors on paperwork for employers as well as service providers
  • Time and cost saving to the practise
  • Professional and personal training
  • Tailored support
  • Full information sharing
  • 100% access to payment history and access to all account info
  • Accurate tracking of your business trends
  • No direct contact with the Compensation Fund