CRITICAL SITUATION

If you get injured at work, the odds are that you will need orthopaedic treatment. The South African Orthopaedic Association (SAOA) has however already declared that they will not be treating the "injured workforce" anymore due to the Compensation Fund's failure to process payments.

Now the Fund has also announced significant changes in the claims process of Orthotic and Prosthetic (O&P) Professionals, making it extremely difficult for them to receive payment for IOD patients treated. The SA Orthotic and Prosthetic Association (SAOPA) fear that this will cause patients who already have prosthetics and need regular treatment to function, to suffer significantly.

"We have been inundated with queries regarding what happens when an O&P is called to fit a brace at hospital, or to fit a sling or issue crutches," says SAOPA's Stanford Slabbert. "Does the O&P decline immediate treatment and submit the relevant documentation, which takes up to a month to get approval.what does the patient do in the meantime? What will the prescribing doctor do?

Slabbert adds: "Our members need to know how to get authorisation for immediate treatment? Is there a 24/7 hotline in place? Who do they call? What number do they use? What monitoring system is in place?"

SAOPA see this as a critical situation and the care of all COIDA patients will be compromised. They are now in the process of documenting all cases where patients' welfare are compromised and will address it with the Compensation Fund and other stakeholders accordingly.

Step 1 - Employer logs an injury on the CompSol system.Step 2 - Medical service providers are notified about the injured employee.Step 3 - Medical service provider logs all details on CompSol system and gets paid.